Shipping policy

To check the status of your order please call 01935 455311.

How much does delivery cost?

We endeavour to keep your cost to a minimum without compromising delivery speed. We use different methods of shipment according to weight and value. These can be a national postal or courier service or independent commercial courier service. For your security, the majority of overseas orders are sent by a Tracked and Signed method.
  • UK orders start from £1.25
  • European orders from £4.95
  • Other international orders from £4.95
The shipping cost will be clearly indicated during the purchase process. The specific cost of your shipment will be added as you go through checkout. It’s only at that point that the system knows the total weight of your order and can calculate a shipping cost.
Please note that recipients outside the EU may have to pay local import duty or other taxes prior to delivery. These are outside our control and will usually be mandatory. Any delays in paying these local levies may result in a delay in delivery. Please check these details before placing an order.

How long will my order take to arrive?

Goods are normally packed and despatched on the day that we receive the order (Monday-Friday).

Within the UK

The majority of items will arrive within 1-3 days.

Outside the UK

Delivery should normally take place within 10 -14 days (although possibly longer to very distant/isolated destinations)
We offer the following delivery options:
Standard Delivery -UK and BFPO Delivery
We dispatch orders Monday - Friday. Please allow 2-5 working days

European Delivery:

Orders to European destinations are usually delivered within 5 working days although we do ask that you allow up to 14 working days.

Rest of World Delivery

Orders to destinations outside the UK and mainland Europe are usually delivered within 10-14 working days.
In all cases, delivery would normally be at the quickest end of the delivery time frame quoted above.

Can I send to a different address?

Your delivery address can be different to your home billing address, so you can arrange for your goods to be sent to your workplace or a neighbour who you know is in during the daytime. If the delivery person cannot deliver your order because no one is in, a card will usually be left giving instructions on how to arrange redelivery.

Postage cost table:

UK

Standard Shipping

0.0 kg – 0.1 kg - £1.25

Standard Rate 2

0.101 kg – 0.249 kg - £1.95

Standard Rate 3

0.25 kg – 0.499 kg - £3.25

Standard Rate 4

0.5 kg – 0.999 kg - £5.95

Standard Rate 5

1.0 kg – 1.999 kg - £9.95

Signed for Rate 1

2.0 kg – 4.999 kg - £12.95

Signed for Rate 2

5.0 kg – 9.999 kg - £18.95

Signed for Rate 3

10.0 kg – 19.999 kg - £25.00

EUROPE NON EU (11 countries)

Europe Rate 1

0.0 kg – 0.1 kg - £4.95

Europe Rate 2

0.101 kg – 0.249 kg - £8.95

Europe Rate 3

0.25 kg – 0.499 kg - £10.50

Europe Rate 4

0.5 kg – 0.75 kg - £11.50

Europe Rate 5

0.751 kg – 1.0 kg - £12.95

Europe Rate 6

1.001 kg – 1.5 kg - £14.95

Europe Rate 7

1.501 kg – 2.0 kg - £16.95

EUROPE EU (26 countries)

European Union 1 Economy

0.0 kg – 0.1 kg - £4.95

European Union 2

0.11 kg – 0.25 kg - £8.95

European Union 3

0.251 kg – 0.499 kg - £10.50

European Union 4

0.5 kg – 0.75 kg - £11.50

European Union 5

0.751 kg – 1.0 kg - £12.95

European Union 6

1.001 kg – 1.5 kg - £14.95

European Union 7

1.501 kg – 2.0 kg - £16.95

OCEANIA (20 countries)

Oceania rate A

0.0 kg – 0.1 kg - £4.95

Oceania Rate 2

0.101 kg – 0.249 kg - £10.75

Oceania Rate 3

0.25 kg – 0.499 kg - £13.50

Oceania Rate 4

0.5 kg – 0.75 kg - £16.20

Oceania Rate 5

0.751 kg – 1.0 kg - £20.00

Oceania Rate 6

1.001 kg – 1.5 kg - £22.00

Oceania Rate 7

1.501 kg – 2.0 kg - £25.00

REST OF WORLD (184 countries)

International Rate 1

0.0 kg – 0.1 kg - £4.95

International Rate 2

0.101 kg – 0.249 kg - £10.25

International Rate 3

0.25 kg – 0.499 kg - £13.10

International Rate 4

0.5 kg – 0.75 kg - £15.25

International Rate 5

0.751 kg – 1.0 kg - £18.00

International Rate 6

1.001 kg – 1.5 kg - £21.50

International Rate 7

1.501 kg – 2.0 kg - £24.00